Remote desktop software has found its way into most businesses, whether large or small. Some companies use platforms like AnyDesk to allow employees to access their desktops from anywhere. Others use the software to enhance the quality of their customer support services.
With so many questionable remote access solutions available, it’s vital to use a platform that’s trustworthy, secure, and easy to use. In this article, we’re going to take a closer look at AnyDesk, one of the top-rated remote desktop applications.
AnyDesk Is Easy to Set Up and Use
No one enjoys working with a bulky application that’s neither easy to install nor user-friendly. AnyDesk was built with users in mind – not only technical and support gurus, but everyday users who may need to work from home or quickly hop onto their office desktop via mobile.
The application itself is incredibly lightweight, coming in at a mere 3MB. You don’t even need to register or provide administrative privileges to start using it. Just download, launch, and start working.
Speed Is Key
High latency and the resultant lag can be frustrating and negatively impact your support or remote teams. Remote desktop solutions need to provide fast, reliable services that can handle data-intensive applications.
AnyDesk’s proprietary DeskRT video codec was designed with these challenges in mind. It compresses the data in a way that allows AnyDesk to provide fast data transmissions at bandwidths as low as 100 kB/s.
According to benchmark tests conducted by two independent IT companies, AnyDesk placed first overall based on four tested categories: frame rate, latency, bandwidth, and frame size.
Company and Client Data Security
Not all remote access applications have the same level of security. Consequently, we frequently hear about hacking attempts and scammers using these platforms. One recent occurrence almost led to the poisoning of a Florida city’s water supply.
Is it always the fault of the software’s security? Of course not. Users may be allowing untrusted individuals to connect to their devices without even realizing it. To help educate their users and prevent this kind of error, AnyDesk provides additional educational resources through their blog and newsletter.
Security and encryption are some of the most critical elements of a robust remote desktop solution. To keep its users safe, AnyDesk uses banking-standard TLS 1.2 encryption technology and verified connections using asymmetric RSA 2048 keys. It also allows for the whitelisting of specific desks and a private enterprise network setup to avoid accessing remote servers entirely.
AnyDesk uses the Diffie-Hellman Ephemeral handshake (DHE), allowing all connections to offer perfect forward secrecy and making sessions undecryptable. Additionally, salted password hashing protects user passwords and prevents third parties from stealing the information.
Multi-Platform and Device Support
The modern employee doesn’t just work from a desktop PC, but also their laptops, smartphones, tablets, and other devices. That’s why AnyDesk works flawlessly on all the most common operating systems, including Linux, Windows, macOS, iOS, Android, and FreeBSD.
Excellent Customer Service
Remote desktop applications are designed to help you streamline your business, assist your clients, and enable your employees. However, nothing is infallible, and there’s always a risk of something going a little haywire. When that happens, you need to know that you’ll have a crack support team ready to help you get things working again, fast.
Not only does AnyDesk have an extensive and thorough online help center, but it also has a helpful support team. You can also use your my.AnyDesk.com account to get help on high-priority tickets.
More people are working from home than ever before, and the latest statistics and reports indicate that the situation isn’t likely to change soon. Consequently, the need for reliable, trustworthy remote desktop software has skyrocketed. With AnyDesk, remote employees and support teams can work from almost any device easily, quickly, and safely.