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Help & Info about AnyDesk for Windows

  • What is AnyDesk?

    Any Desk is a remote desktop app. The service allows for a two or more users to have access to and control a single computer or device. This is useful for technical applications like remote IT assistance and for personal users needing to access a physically distant device.

  • Is AnyDesk free?

    Any Desk is available as either a free or premium version. The difference between the two is primarily based on the number of users able to connect. Professional or business users will require the purchase of an annual subscription service while single accounts are useful for limited or occasional use.

  • What platforms are AnyDesk available for?

    Any Desk can be installed and used from a large number of platforms including Windows, Mac OS, Android, Linux and iOS. Each version has the ability to control devices running other operating systems.

  • Is AnyDesk malware or unsafe?

    Generally speaking, most remote desktop viewing services are secured by account details, passwords and confirmation prompts. Some have gained a reputation for being potentially dangerous as they are a popular method used by fake IT services to gain access to a victim's computer and then request payment. Any Desk has implemented a warning system for these scenarios.

  • How do I transfer files with AnyDesk?

    Files can be transferred between devices in the same way as any other file. Simply copy and past from one destination to another, making sure that the second destination is on the correct desktop.

  • Is AnyDesk better than Team Viewer?

    Team Viewer is one of the more popular and recognised remote desktop sharing services. Any Desk have claimed that their service is faster and allows for more functionality from its free account and has gained a large customer base.

  • How do I connect to an unattended desktop with AnyDesk?

    Any Desk allows for a device which is connected to the internet to be accessed remotely, such as a home desktop from a mobile device. Download and install the service to the desktop, connect with an account and choose a password. The desktop can then be accessed by using the same login details.

  • Can I setup automatic connection without a password on AnyDesk?

    A password is required at least once for connection between two devices. Checking "Log in automatically" allows for a desktop/device to connect automatically without requiring a password every time.

  • How do I accept a connection request with AnyDesk?

    Once a request has been sent to a device/desktop running Any Desk a large red button prompt appears. This allows a user to confirm or deny a connection and also provides any potential warnings if the service believes it to be a potential scam.

  • Does a screen size affect AnyDesk?

    Any Desk automatically adjusts for the screen size between separate devices, such as a desktop and a phone. Multiple screens can also be viewed in a tab mode. This can be adjusted within the service's settings menu.

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